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Privacy Policy

We are committed to respecting the privacy of our customers. We will only use the information that we collect about you lawfully (e.g. in accordance with Ukrainian law on electronic communication and data protection). We do not disclose any customer information to third parties unless this is expressly agreed upon with the customer.

We currently track page visits, searches, and documents viewed for the purposes of:

  • Providing aggregated statistical information to our customers and information providers,
  • Determining the effectiveness of the user interface, content coverage, and system functioning.
  • But this is not linked to any personal data we store about you and will only be used to monitor web traffic. Tolmach.com does not use 'web bugs' or other programs to retrieve more detailed information about visitors.

We also store names, addresses, phone numbers and e-mails or our customers for two reasons: firstly, to process your order; and secondly, to provide you with the best possible service. We will e-mail you only with details of the status of your order, order confirmation and information about updates to our service (assuming you don't opt out of this last option).

We will never collect sensitive information about you without your explicit consent.

We will make every effort to keep the information we hold about you accurate and up to date. The personal information which we hold will be held securely in accordance with our internal security policy and the Ukrainian law on electronic communication and data protection.

We also do not store cookies in the systems of our customers and visitors. So even if your browser is set not to receive cookies, you will be able to use our website.

If you have any questions/comments about privacy, you should send us an e-mail.